Store Policy

At Little Starling, we want shopping for little ones to feel simple, enjoyable and reassuring.

This Store Policy provides general information about our customer care, product safety and wholesale enquiries. For detailed information about delivery, returns, privacy and purchasing terms, please refer to the dedicated policies available on our website.

Customer Care

Whether you have a question about a product, need help with an order, have a delivery enquiry or need assistance with a return, our Customer Care team is happy to help.

When contacting us about an existing order, please include your order number and the email address used when placing your order. This helps us locate your order and provide assistance more efficiently.

We aim to respond to customer enquiries as quickly as reasonably possible. Response times may occasionally vary during weekends, bank holidays, seasonal promotions and particularly busy periods.

For assistance, please contact:

Little Starling Customer Care
Email: support@thelittlestarling.com

Privacy

We respect the privacy of our customers and handle personal information in accordance with our applicable privacy practices.

For information about how we collect, use, share and protect personal information, as well as information about your data protection rights, please read our Privacy Policy.

Product Safety

As a children's retailer, we take product safety seriously.

Please always read the product description, age recommendations, warnings and manufacturer's instructions provided with or displayed for a product before allowing a child to use it.

Some products may require adult supervision or may only be suitable for particular age groups. Please follow all applicable instructions and warnings.

Keep packaging and any potential hazards away from babies and children where appropriate.

If you believe that a product purchased from Little Starling may present a safety concern, please stop using the product where appropriate and contact us at support@thelittlestarling.com so that we can investigate and provide assistance.

Wholesale Enquiries

Interested in becoming a Little Starling stockist?

For wholesale enquiries, please contact us at support@thelittlestarling.com and include, where applicable:

Your business name
Your website or social media page
The type of products you are interested in
Your location
Your expected order volume
Any other relevant information about your business

We will review your enquiry and provide further information where wholesale opportunities are available.

Please note that wholesale availability, pricing, minimum order quantities and other terms may vary depending on the products and collection.

Our Policies

For further information about shopping with Little Starling, please refer to our:

Shipping Policy
Return & Exchange Policy
Terms & Conditions
Privacy Policy
Payment Methods

Contact Us

If you have any questions or need assistance, please contact: